My Dyson AirWrap stopped working while under warranty. It's taken at least 3 prolonged phone calls and over a month to get a replacement and it's still not even shipped yet. This is unacceptable, especially for such an expensive product that broke in the first year after purchase. I've tried emailing my complaint and haven't gotten any responses. A several step process taking over a month to get a replacement for something that shouldn't have broken in the first place is absolutely ridiculous. Does anyone have experience in expediting the warranty process because I still have yet to receive a replacement?
Solved
Warranty Problems
Best answer by Jack
Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
+13Hi
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information.
I’ll look forward to hearing from you.
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.