I booked a return for a out of warranty repair , the payment link came through , paid £99 to cover a battery and body replacement
No details sent to how the collection works were sent , it was meant to be 24 hours
waited 3 days went back on the chat again as impossible to get through via phone , they sent a link instantly with collection date , which was 8 days wait .Waited until the 11th , all day appointment , no one came , no contact ,checked the security camera , on one on it so not missed them.
Cant speak to anyone again , haven't had time to go onto the chat session
Feel like giving up to be honest , only 1 good thing is I don't think they have taken the £99 , will have to double check the bank online
Best answer by Jack
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