Cashback from Cashrewards is not provided | Dyson Community
Skip to main content

Cashback from Cashrewards is not provided

  • December 4, 2024
  • 1 reply
  • 19 views

I have purchased a Dyson V10 Absolute Vacuum Cleaner. Dyson provided a cashback offers via cashrewards.com.au and I used that to purchase this device so that I can receive the cashback. My cashback was added for tracking after the purchase manually and Cashrewards customer team confirmed that they check with Dyson at that time.

However, my cashback is declined after waiting for more than 90 days and Cashrewards customer service rep has mentioned that Dyson has determined that this transaction hasn’t come from Cashrewards and thus declined my cashback. I am quite a frequent user of cashrewards and have used it properly all the time to get cashback from different retailers. Happy to share the order details and followed all the procedures for the eligibility 

Please advise

Did this article help you find an answer to your question?
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

1 reply

Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2053 replies
  • December 10, 2024

Hi ​@armaansingla92,

Welcome to the Dyson Community!

We’re sorry to hear about your experience so far - this isn’t something we’re placed to resolve via the Dyson Community forum.

Please reach out directly to the Dyson Australia Customer Care team so they can take some further details. You can find their contact information here.

We’ll look forward to hearing from you!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings