Hello,
I am experiencing a problem to empty the bin of the V11 outsize. I have followed already shared tips to check if it is stuck. Upon closer inspection, it looks like the slider isn't aligned properly and this is why I think, the release button fails to move. The hoover is working fine but now cannot empty bin and don’t want to force it. Would you haven suggestions? Did anyone else experienced the same issue? Any tips would be welcome.
(Moderation Edit - Tags Added)
Hey
This isn’t something I’ve come across. Quick search on YouTube and there’s a few videos where others have. Heres the top video showing how to fix it.
Kirby.
Hi
This isn’t something I've directly come across either. However, it does look like other may have.
If you’ve been unable to find a resolution through the video
How to empty and clean the clear bin on your Dyson V11
cordless vacuum. This video is hosted on this Youtube channel, where you’ll also find further support on this subject and more.
As a side note, if you are able to release the bin past a certain point, a red plastic leaver with an arrow will become visible. Depressing this, should allow the machine to slide free.
If you are still struggling, our helpline experts would be more than happy to talk this through with you. To speak to one of the team, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and start a WhatsApp conversation.
Thanks,
Stuart
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