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Dyson V11 power issue

  • 8 December 2024
  • 1 reply
  • 47 views

Hello,

My first post on the community.

I have a Dyson V11.

When I pull the trigger it makes a “boing” noise as if it is starting and then goes dead.

It is fully charged and charges fine.

I thought perhaps the trigger, but I have stripped it down and the trigger is fine.

I don’t know what to do next so thought someone may have encountered this before and could point me in the right direction.

Thanks

Dandy

 

Best answer by Jack

Hi ​@Dandy1410

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V11 vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • December 9, 2024

Hi ​@Dandy1410

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V11 vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


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