Hi, we have been using Dyson V12 Absolute+ for 2 years. When we start the machine, it turns off automatically. After repeating this a few times, it starts working for a long time. We clean it as described in the manual and use it carefully, but we still have this problem. What should we do? Thanks
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V12 Detect Slim
vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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