From new my vacuum wont switch from medium to eco or boost - Is there a reset ?
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Hi
Welcome to the Dyson Community!
This sounds like an unusual issue - especially from a new machine. To help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V11
vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
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