I have the V8 model & I should have returned it when I first got it about year & half ago… the battery charge only lasts 10 mins tops, when I first purchased it, I thought maybe it wasn’t fully charged, so I let it charge overnight it didn’t help. I won’t pay 130.00 for new battery therefore I will continue to use my old Shark vacuum.
I wish I would have returned this V8.
Solved
V8 10 min battery life
Best answer by Jaswinder
Hi
Welcome to the Dyson Community, and thank you for letting us know about this. I’m sorry to hear you've been disappointed with the life of the battery on your Dyson vacuum. The battery pack is covered for the duration of our free 2-year Dyson guarantee. Outside of this timeframe, replacement parts would be chargeable.
It's not possible for us to specify an exact lifespan for any component, including the battery pack, as this depends on how each individual machine is used, maintained, and stored. As with any battery, our battery packs are subject to normal degradation over their working life. You can find some tips on preserving battery life here:
This isn't a situation we'll be able to resolve for you via the Dyson Community forum. For support, you'll need to continue your ongoing conversation directly with our Customer Care experts.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We look forward to speaking with you!
My warranty expired in January 2025.
I never got around to returning the product due to being extremely busy & stuff going on. I kept putting it aside & was just getting around to it & realized warranty expires 1/2025
Hi
Welcome to the Dyson Community, and thank you for letting us know about this. I’m sorry to hear you've been disappointed with the life of the battery on your Dyson vacuum. The battery pack is covered for the duration of our free 2-year Dyson guarantee. Outside of this timeframe, replacement parts would be chargeable.
It's not possible for us to specify an exact lifespan for any component, including the battery pack, as this depends on how each individual machine is used, maintained, and stored. As with any battery, our battery packs are subject to normal degradation over their working life. You can find some tips on preserving battery life here:
This isn't a situation we'll be able to resolve for you via the Dyson Community forum. For support, you'll need to continue your ongoing conversation directly with our Customer Care experts.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We look forward to speaking with you!
Are you using it on Max by any chance?
it has 2 modes, one up to 40 mins and MAX which will give you 10 mins. If yours has been giving you 10 mins then you’ve probably using it on MAX all the time
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