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V8 Absolute power button problem

  • April 16, 2024
  • 4 replies
  • 1018 views

Kgtalbers

When I am holding down on the power button of my V8 absolute and vacuuming it will cut off then on.  It acts as though the power button has a short in it or not making contact with the area in the button that makes it run. 
On the Absolute you have to hold down the power button with your finger for it to run.

Best answer by Jack

Hi @Kgtalbers,

To help pinpoint whether the cause of the intermittent power lies with the battery or the main body assembly, we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V8™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

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4 replies

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • April 17, 2024

Hi @Kgtalbers,

Welcome to the Dyson Community, and thanks for letting us know about this.

Just to confirm, is Dyson V8 Absolute vacuum pulsing rapidly on and off when you hold the trigger down, or does the power seem to cut out intermittently?

We’ll look forward to hearing from you!


Kgtalbers
  • Author
  • Novice Member
  • 2 replies
  • April 18, 2024

The power cuts out intermittently 


Kgtalbers
  • Author
  • Novice Member
  • 2 replies
  • May 8, 2024

Can I get an answer to my question about the power going on and off intermittently 


Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2008 replies
  • Answer
  • May 9, 2024

Hi @Kgtalbers,

To help pinpoint whether the cause of the intermittent power lies with the battery or the main body assembly, we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V8™ vacuum fully charged and easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!


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