The cord hook is on the wand. However the length of the wand is cumbersome, for example makes it impossible to vacuum stairs. Is there a part that can be connected to the handle to hold the cord? Some pictures seem to show a cord hook on the handle. Help before I break my neck tripping over the cord that cannot be securely stored.
Page 1 / 1
Hello
A great question - something that comes up often.
When vacuuming the stairs or other areas of your home, we always suggest removing the wand and hose from the rear of the machine. With the combination of attachements, this should offer the reach for cleaning the stairs and other areas of the home.
In regards to the cord hook, this is only on the wand. We do not have any other part or accessory besides the lower cable winder here.
To help you become even more familiar with your machine, I’ve attached a video as to how you may set it up on the wand.
Regards,
Jodey
In today’s world of texting, your response was much longer then necessary and a bit condescending. I know how to use it and the tools, it’s the design and lack of being able to hang the cord, without the wand, that is unsatisfactory. The accurate response is 1½ sentences of what you wrote. 1st and last Dyson for this family.
REPLY: In regards to the cord hook, this is only one the wand. We do not have any other part or accessory
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.