Hi @Roguerunner,
Welcome to the Dyson Community, and thanks for letting us know about this.
I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.
I’ll look forward to hearing from you.
Not sure why this has been marked solved and answered when I haven’t received any information. I’ll try asking a different way.
Hi @Roguerunner,
Welcome to the Dyson Community!
Kindly check your Dyson Community private message inbox, where I have shared the best possible resolution with you.
I’ll look forward to hearing from you.
Thank you, the question was not about the battery charger but about the connection of the wand attachments. These have two pins to power the head which go in to the black connectors shown above on the front of the machine. There is a plastic tab between the two pins on the gen5detect wand which means I cannot connect it to the head. The older units (SV14 - top in the picture) have a gap between the two black sockets to allow the plastic tab in.