How do I get support with my UK repair booking? | Dyson Community
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How do I get support with my UK repair booking?

  • 4 December 2023
  • 1 reply
  • 37 views
A

Attempted to get my Dyson upright vacuum collected for repair (under the guarantee)!  Absolutely appalling trying to contact anyone (held in phone queue several times for 20-40 mins) and when you eventually get through and book a collection - they don’t turn up.  I have tried to get onto the ‘chat’ again today and that is not working!!  Anyone got any advice or do I give up, go to Watch Dog and whoever else to ease my frustration and never buy Dyson again??

(Moderation edit - title updated)

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1 reply

A

Hi @Angela Arnell-Smith . We are sorry to hear that your Dyson hasn’t been collected, as of yet. We do value your time and patience and wish to direct you to the right team towards a resolution. We do ask that you please reach out to our support team via phone or by chat support for further assistance. 

 

Phone support- 0800-298-0298

Our helpline hours:

  • 08:00 – 20:00 Monday to Friday 
  • 08:00 – 18:00 Saturday and Sunday
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