How do I get support with my UK repair booking? | Dyson Community
Skip to main content
Visit Dyson.com Visit Dyson.com

Attempted to get my Dyson upright vacuum collected for repair (under the guarantee)!  Absolutely appalling trying to contact anyone (held in phone queue several times for 20-40 mins) and when you eventually get through and book a collection - they don’t turn up.  I have tried to get onto the ‘chat’ again today and that is not working!!  Anyone got any advice or do I give up, go to Watch Dog and whoever else to ease my frustration and never buy Dyson again??

(Moderation edit - title updated)

Hi @Angela Arnell-Smith . We are sorry to hear that your Dyson hasn’t been collected, as of yet. We do value your time and patience and wish to direct you to the right team towards a resolution. We do ask that you please reach out to our support team via phone or by chat support for further assistance. 

 

Phone support- 0800-298-0298

Our helpline hours:

  • 08:00 – 20:00 Monday to Friday 
  • 08:00 – 18:00 Saturday and Sunday
Terms & ConditionsCookie settings