v7 vacuum no power when using motorised head | Dyson Community
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The vacuum charges correctly and works with the small accessories but when fitted a motorised head,power as gone all together ,I’ve tried straight off the bin and still no power ,I’ve changed the bin with another and still the same (no power) .take main head off and power is back .I can’t see it being the main head as it’s happening with two different heads I have.

Hi @Adehop, thanks for bringing this to our attention. Based on the issue you are experiencing with your Dyson, a new mainbody will be needed fully resolve your issue. You are welcome to chat or call in to place the order. One of our live agents will be more than happy to get this set up for you. :)
https://www.dyson.com/support