Hi
Does anyone know if we’re allowed to replacing the plug and cable even when we’re still under warranty?
Our puppy chewed through the cable 🤦
Hi
Does anyone know if we’re allowed to replacing the plug and cable even when we’re still under warranty?
Our puppy chewed through the cable 🤦
Best answer by Jay
Hi,
I would not recommend as it could lead to other pertinent issues. Also, something caused by unauthorized personnels would not be covered by warranty.
Just give them a call, and if you speak nicely they would sometimes discount the repair cost as a gesture of goodwill. As it’s not their obligation to do this, try to speak to them in a nice way and they would definately try to help you if they can.
Here’s an article that you can refer to.
"Faults caused by:
Hope everything goes well :)
Jay
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