Hey - Anyone know why the Purifiers/fans don’t connect to a 5GHz network?
Best answer by DavidTaylor
View originalHey - Anyone know why the Purifiers/fans don’t connect to a 5GHz network?
Best answer by DavidTaylor
View originalHey
Have you looked at the knowledge base content? If not, this article would help.
“Our first generation of connected products will only connect to a 2.4GHz network. Most routers are dual band and have a 2.4GHz and 5GHz network, so if your product is struggling to connect, you may need to disable the 5GHz network just while you complete the connection. Once connected, the 5GHz can be re-enabled.”
“All second generation air treatment machines will connect to a 2.4GHz network and a 5GHz network. “
David.
Mine does!
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.