My PH02 is intermittently flashing the triangle with exclamation point alert. If I have the app open I get a pop up but it goes away before I can read it.
Is there a way to go review old alerts? Or to make them latch until I acknowledge them? I would really like to know what’s happening with this one so I can fix it.
Best answer by Anonymous
There are only a number of alerts in the App for this machine. I believe the one you are refereeing to provides instruction where a certain step can’t be replicated, for example Oscillation is inoperable. I have two suggestions:
If this fails and you still need further help, please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.
If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page.
Thanks,
Hi
Thank you for your question here; we’re sorry to learn that there is an alert you’ve not been able to review in your Dyson App. This article here may help. You should be able to review and manage in-app notifications, which would allow you to review any notifications that have been received. We also have another great article you can refer to: What do the 'Alerts' mean on my Purifier Humidifier LCD screen?
If you need further support after this, please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.
If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page.
Best wishes,
You would think so. That was the first place I looked. But the only information there is the fact that my warranty has expired and that the Dyson App has been re-engineered.
Hi
Thank you for your question here; we’re sorry to learn that there is an alert you’ve not been able to review in your Dyson App. This article here may help. You should be able to review and manage in-app notifications, which would allow you to review any notifications that have been received. We also have another great article you can refer to: What do the 'Alerts' mean on my Purifier Humidifier LCD screen?
If you need further support after this, please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.
thanks for the tips,
There are only a number of alerts in the App for this machine. I believe the one you are refereeing to provides instruction where a certain step can’t be replicated, for example Oscillation is inoperable. I have two suggestions:
If this fails and you still need further help, please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’.
If you'd prefer, you're welcome to call the Dyson Helpline to speak with our experts directly. You can find their number in the ‘Contact us’ section of the page.
Thanks,
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