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Dyson upright DC65


I have the Dyson DC65 and need to replace the ball filter. I've been on the waitlist since the filter was out of stock. I was emailed and told that Dyson would no longer carry the filter but another was suggested. Has anyone put the HEPA post filter Part no. 920769-03 in a DC65? This was the part suggested in the email but I'm wondering if this is an automatic thing sent by the company or if it would actually work in my vacuum. I've used a cheaper knock off from amazon, but it makes a loud noise in my vacuum and I don't think it works as efficiently. This is frustrating that Dyson is no longer making the part I need.

Best answer by aastha.27

Hi ​@Jrose,

Thank you for getting back to me!

I would like to inform you that the HEPA post filter Part no: 920769-03 is compatible with your DC65. Here is the link for the same: https://www.dyson.com/support/journey/spare-details.920769-03

If the issue still persist, you'll need to speak directly with our Dyson Customer Care experts in your region.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team.

You’re welcome to reach out to us at the Dyson community if you need further advice or support at any point!

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Aastha
Community Moderator
  • Dyson Community Moderator
  • April 3, 2025

Hi ​@Jrose,

Welcome to the Dyson community!

Could you please share your country of residence? This information will help us assist you more effectively.

I'll look forward to speaking with you!


  • Novice Member
  • April 3, 2025

Yes of course. I live in the USA. 


Aastha
Community Moderator
  • Dyson Community Moderator
  • April 3, 2025

Hi ​@Jrose,

Thank you for getting back to me!

I would like to inform you that the HEPA post filter Part no: 920769-03 is compatible with your DC65. Here is the link for the same: https://www.dyson.com/support/journey/spare-details.920769-03

If the issue still persist, you'll need to speak directly with our Dyson Customer Care experts in your region.

Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team.

You’re welcome to reach out to us at the Dyson community if you need further advice or support at any point!


  • Novice Member
  • April 3, 2025

Thank you so much! I will place an order then!


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