Hi. I have a DC54 and I need to disassemble the Dual Mode Floor Tool (part no. 966247-01) to remove an unseen blockage. I have removed the 10 Torx screws, but it won't come apart. What else do I need to do, to open up this component?
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Hi
Welcome to the Dyson Community!
We wouldn’t recommend dismantling your Dual mode floor tool any further than is shown in the User guide or provide directions for doing so, as this could void your Dyson guarantee. It may also be tricky to reassemble afterwards.
If there’s a blockage within the airway through the tool, you should be able to remove this using a long, thin object to dislodge anything that’s trapped. It would be unusual for an item to be lodged so firmly it can’t be removed without dismantling the tool.
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