The closed end of the dust bin on my 14 month old V12 Detect came apart as I was cleaning it. Support said it was wear and tear but offerred to make an exception and send me a new one - but they are out of stock. Good thing Amazon carries OEM parts for these.
Best answer by Jack
Hi
Welcome to the Dyson Community!
Thanks for taking the time to share your feedback here. We support our machines with spare parts and servicing for their warranty period and beyond. Despite global supply constraints, please be assured we’re doing everything we can to add new stock of spare parts and accessories as soon as we’re able to.
I’m glad to hear that on this occasion you were able to source a genuine replacement Clear bin assembly via another supplier.
+13Hi
Welcome to the Dyson Community!
Thanks for taking the time to share your feedback here. We support our machines with spare parts and servicing for their warranty period and beyond. Despite global supply constraints, please be assured we’re doing everything we can to add new stock of spare parts and accessories as soon as we’re able to.
I’m glad to hear that on this occasion you were able to source a genuine replacement Clear bin assembly via another supplier.
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