Can I continue to use my Dyson Supersonic hair dryer with a damaged plug? | Dyson Community
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Can I continue to use my Dyson Supersonic hair dryer with a damaged plug?

  • June 11, 2024
  • 1 reply
  • 178 views

Hello. My toddler somehow did this to my hairdryer plug, and the pins are a bit wonky. There is a small crack in the casing. Do you think they are ok to use?

[Moderation edit - title updated]

Best answer by Jack

Hi @Flannel,

Welcome to the Dyson Community!

If your Dyson Supersonic™ hair dryer’s plug has been damaged, this could be a safety risk - so please do not continue to use your machine.

If you contact Dyson Customer Care directly, our experts can take some further details, and then they’ll be better placed to confirm if a repair is needed.

Visit Dyson.co.uk and click the round purple button to launch the Dyson Digital Assistant. Then follow the 'Registration and technical support' prompt to reach one of our Dyson Experts.

If you’d prefer, you can call our UK Helpline on 0800 298 0298 (available from 8am-8pm Mon-Fri, and 8am-6pm on weekends).

We’ll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2027 replies
  • Answer
  • June 12, 2024

Hi @Flannel,

Welcome to the Dyson Community!

If your Dyson Supersonic™ hair dryer’s plug has been damaged, this could be a safety risk - so please do not continue to use your machine.

If you contact Dyson Customer Care directly, our experts can take some further details, and then they’ll be better placed to confirm if a repair is needed.

Visit Dyson.co.uk and click the round purple button to launch the Dyson Digital Assistant. Then follow the 'Registration and technical support' prompt to reach one of our Dyson Experts.

If you’d prefer, you can call our UK Helpline on 0800 298 0298 (available from 8am-8pm Mon-Fri, and 8am-6pm on weekends).

We’ll look forward to speaking with you!


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