Hi, I bought a Dyson airwrap in south Korea in April 22.
There is a problem with the Dyson airwrap paint peeling off. I wasn't rough with the stuff, but it's coming off. It is said to be normal in the Korean service center. I'm disappointed in the quality
+5Hi
It is unfortunate this isn’t covered under the under the Dyson guarantee.
The damage looks to be cosmetic and arguable will not hinder the operation or use. Whilst it isn’t entirely appealing, in my opinion this wouldn’t constitute a replacement. The damage is only located on the areas that I believe are high trafficked. If the damage/paint was peeling across the entire product, you could argue the paint quality is the cause, but in this situation it is simply wear and tear.
I’ve included a link to their Terms and condition, which does state that this isn’t covered and any replacement of parts is done at the discretion of Dyson. Dyson guarantee: terms and conditions | Dyson
Charlie.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
