App Updates

We update the MyDyson™️App regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.The key points of this release are: What’s new:Enabling In-App purchasing Floorcare and Haircare categories Bugs we have fixed:Some Floorcare users experienced an issue with the onscreen image when assigning ownership. This has now been rectified. Owners assigning an ownership date couldn’t register this for more than two years. This has been rectified, allowing for the input as far back as 1st January 2012. An improvement to the pull down to refresh action

We update the MyDyson™️App regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.The key points of this release are:MyDyson™️ rebrand You can now add non connected products to the MyDyson™️app Expert content Guides Spares & Accessories purchasing Troubleshooting help Notifications inbox Chatbot 24/7 support  Products now supported in the My Dyson app.Hair care:Dyson Supersonic™ hair dryer, Dyson Airwrap™ styler, Dyson Corrale™ straightener.Cordless vacuum cleaners:V10, V11, V12, V15, V10, Digital Slim, Omni-Glide, and Micro 1.5kg vacuums. To read more about the MyDyson™️ rebrand, visit the Joining MyDyson™ and registering your machines article. 

We update the Dyson App regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.Specifically, this release includes:Bug fixes. ​​​​​​​Some Android users experienced a crash after resetting their password. This has been rectified. Updating the minimum supported version for Android devices. Android version 8 is now the minimum supported version.

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.What’s newThis release introduces Android 12 specific Bluetooth permissions.Bugs we have fixedThis release fixes a bug where our Solarcycle users were losing connection to their product.

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.This release also includes: Improved clean scheduling for Robot Users with a registered Dyson 360 Heurist™️ robot vacuum can now create more than one schedule per day.  Users will be notified when there are conflicting schedule events i.e. when a schedule has the same start time as an existing event. Guidance for Google Home users Google Home is now available as one of the voice control options from the In-App cog menu/ Featuring alongside Siri and Amazon Alexa. Updating the minimum supported version for iOS iOS 14 is now the minimum supported version for Apple phones.

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.This release also includes: The introduction of a ‘Troubleshooting’ option within the In-App setting menu. This option is available from the contextual menu from the In-App product home screen.  This new option allows users to direct navigate through to the online ‘Support’ offering from the .com domain.  An update to the alignment of ‘Zone Labelling’. When users with a registered Robot vacuum enabled the In-App Zoning feature and began labelling the different Zones, this ‘Zone Labelling’ text box would sometimes spill over the edge of the screen.  This update fixes this error and brings the ‘Zone Labelling’ back into its original area.   Prior to ReleasePost Release 

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.This release also includes: The introduction of an In-App notification, highlighting the Dyson Zone™ air-purifying headphones. This notification will show for users with at least one connected machine registered to their app account. By interacting with the ‘Discover more’ button, users will be directed to their regions Dyson website, where they can register their interest and read more about the Dyson Zone™ air-purifying headphones. In-App NotificationDyson 360 Heurist A fix to a bug which had stopped users with a shared Dyson 360 Heurist from seeing changes made to the Global Power Mode.  Air treatment A fix to a bug which stopped users from saving a machine name where a backspace was include in the text field.

Today we have released a hotfix to our Android and iOS platform.App release - 5.1.22081 & 5.1.22082As part of ongoing improvement and refinement activity, we introduced two fixes across both Android and iOS. Android - 5.1.22081A very small percentage of customers who upgraded to Release - 5.1.22080 experienced a crash when interacting with the In-App survey. This has been rectified in this new release. iOS - 5.1.22082A very small percentage of customers who upgraded to Release - 5.1.22080 were able to access the In-App development window when they shook their device. This has been rectified in this new release.  

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.This release also includes: An In-App re-branding in our ‘Lighting’ category - Lightcycle. Customer with a registered Lighcycle will now see the name changed to Solarcycle. This name change will appear in the In-App draw menu and as the products default name. The re-introduction of the In-App survey, which was removed in App Release - 5.1.21461 HOTFIX The addition of a process flow for In-App account deletion.  A ‘Manage my account’ option has been added under the ‘My account’ tab in the draw menu. This new option directs users through to their regional Dyson website, where they can begin the process of deleting their account Improved ‘Contact Us’ function added.  This new functionality allows for the addition of bespoke ‘Contact Us’ channels to be added in the future. Improved accessories purchasing flow for ‘Environmental Care’ owners, through the In-App ‘Shop parts and accessories’ option.  This improved user journeys points users who need a filter replacement directly to the specific filter page on the website – rather than the parent ‘Spares and accessories’ page. Minor improvements to the In-App accessibility option(s) across our ‘Environmental Care’ range. Impacting current dominant pollutant, Airflow and Temperature settings.

Today we have released a hotfix to our Android and iOS platform.App release - 5.1.21461As part of ongoing improvement and refinement activity, the existing In-App survey has been temporarily disabled.For a short period of time users will not see this In-App survey.

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.This update includes: A number of copy corrections, which include further on-screen explanation and removal of historic/outdated text.  Minor copy implemented across: Indoor air quality screen. Air quality insights screen. Indoor air quality screen - EXAMPLEAir quality insights screen - EXAMPLEFurther improvements to LWA (Login With Alexa) flow to enable the Dyson Skill. User facing bug corrections / fixes. Daylight Saving Time At the time of the Daylight Saving Time change, some users may have seen: A duplication of their Sunday graph. The graph not reflecting the most recent change in hours. Heating Control Interacting with heating controls on the in-app remote didn’t reflect an onscreen change in temperate.  

Today we have released a hotfix to our Android platform.Android - 5.1.21421Following App Release - 5.1.21420 our developers identified a bug which could cause the app to close when a user has it minimises/suspended and then attempts to reopen it.This release introduces several improvements which addresses this. Enabling users to reopen the App through their smartphone. 

Today we have released a hotfix to our iOS platform.Following App Release - 5.1.21420 our developers identified an issue where certain Siri commends reflected the incorrect imagery. This release introduces a fix enabling the correct imagery to be shown where Siri is used to either create a schedule for oscillation, diffuse mode and/or night mode.

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.Specifically, this update includes: An expansion of the Dyson Link App Community into further Markets Users with a registered EC machine, located in USA, Australia, New Zealand, Thailand, India, Malaysia, Philippines, Singapore and Hong Kong regions will now be able to access the Dyson Community through either: Clicking ‘Show me’ on the home screen pop up. Clicking ‘Community and knowledge base’ in the ‘Settings’ menu.  Community Pop up - EXAMPLE ‘Settings’ menu - EXAMPLEIntegrated Support Chat. A one to one chat functionality embedded into the App, making it easier to chat with Dyson Support. Easier linking with Amazon Alexa. Users can now make use of the LWA (Login With Alexa) flow to enable the Dyson Skill.

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.Specifically, this update includes: An introduction to the Dyson Link App Community Users with a registered EC machines and in the UK and Ireland region will be able to access the Dyson Community through either: Clicking ‘Show me’ on the home screen pop up. Clicking ‘Community and knowledge base’ in the ‘Settings’ menu.  Community Pop up - EXAMPLE ‘Settings’ menu - EXAMPLE A value indicator for the data visualisation graphs An introduction of a Data Scrubber Users will be able to view details of data points on the data visualisation graph. Android users - This is activated with single tap. iOS users - This is activated with tap and hold. Data Scrubber - EXAMPLE 

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability.Specifically, this update includes: Dyson Purifier Humidity+Cool now added to the new interface for Air Treatment machines. 

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability. This update includes:Better error handling for two-step sign in verification.Dropping support for iOS 11 and Android 6

We update the Dyson Link app regularly, so your machine always performs at its best.Every release includes improvements, from bug fixes to performance updates and increased reliability. This update focuses on bug fixes.