I had a previously working schedule on my Hot+Cool Link. After the machine was unplugged for ~3 weeks whilst on holiday, the schedule has never worked since.
I’ve deleted the schedule and created a new one (with different settings).
Still no dice :(
Any ideas please?
Best answer by Anonymous
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First delete and then reinstall the Dyson app on your phone.
Then,
Thanks Adam.
I’ve followed these steps to a T and no luck.
I can remove the machine (after removing the App etc) but it won’t then let me re-add it, despite the machine being in Pairing Mode.
The *only* thing I can think of is that I have a Pi-Hole running as my DNS Server and potentially it might be blocking a call to one of the Dyson domains during the registration when it hands over from the HP02’s local network to my Wifi.
Do you know which domains are called during the registration please as if this is the problem, I could try and whitelist them
Thanks.
OK, no luck.
I’ve removed the PiHole from my network (just in case that was blocking the machine calling home).
I’ve created a brand new Dyson account on a different iPhone - this account sees the machine, but also can’t connect to it “We’re having trouble connecting...”
I’m not sure what other steps I can take here; there appears to be some fault in the machine’s Wifi as there’s nothing on my network preventing me adding this.
Is it worth attempting a warranty claim?
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