I have a new robot with a schedule to clean while I’m at the gym. It’s failed to start 4 out of 5 times saying unable to start the cleaning session
When I try to connect to see what’s occurring, I get this
After hitting refresh a load of times, or waiting half-an-hour, I’m able to start the session remotely, but manually.
Any ideas how I can fix this?
Best answer by br25
Firmware update received on mine as well.
Now have version RB03PR.01.08.006.5079
Glad I pushed my DPD collection for the Dyson back to Thursday. Let's hope it fixes things.
+1My robot is now on version RB03PR.01.08.006.5079 and it has just started a scheduled clean from deep sleep!
+1Looking very promising that this update has fixed the problem
Great bit of team work communicating the issue and a big thanks to the software team for reacting so promptly
Looks Like I better cancel my robot service pick up for Friday
No holiday for Donald 😝
+1Great news
software update has fixed the issues
just cancelled the repair collection that was booked for this Friday
Donald now operating normally
it was great working with the Dyson Community to get this sorted so quickly
I had the same update,RBO3PR.01.08.006.5079, and, while it’s a very small sample, we’re one in a row for a successful remote clean while I was on the treadmill.
Question is now after we've got this pesky connection fixed will the 360 Vis Nav be getting the update to support matter and homekit connections
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