Hello, i just bought the Dyson zone headphones. I followed all the instructions on the start up and the headphones were connected. Immediately after they where disconnected and a red Led started blinking. I hard reset the headphones and started again. Again the same issue, disconnected by themselves and a red Led blinking.
Any help is welcome!
Best answer by Jack
Hi
Welcome to the Dyson Community!
Thanks for letting us know about this - a red flashing LED (even after a hard reset) suggests there’s a fault with your headphones. We'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Zone™ headphones fully charged and easily to hand. If a replacement is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
+13Hi
Welcome to the Dyson Community!
Thanks for letting us know about this - a red flashing LED (even after a hard reset) suggests there’s a fault with your headphones. We'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson Zone™ headphones fully charged and easily to hand. If a replacement is needed, they’ll be able to discuss your options with you.
Please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
+5EDIT - i see jack replied…
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