Had my robot since October. After initial mapping and zoning issues finally is working. However every time I go to use it via my phone app the ‘connection is lost’ and the suggested reboot by taking the robot off the dock for 30secs and replacing doesn’t work either. I have to power off and power on then put on the dock. This happens every time, very frustrating. I’m loathe to ring support, last time I did that I had a scheduled call which didn’t happen (after taking time off work to be home).
Solved
Reboot every time i use it
Best answer by Anonymous
Hi
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Hi
I understand your frustration. The following steps can help resolve connectivity issues.
Forget and Re-Add the Robot to the App: In your app, remove your robot from the connected devices list. Then, go through the initial setup process again, treating it as a new device. This can refresh the connection.
Some devices like baby monitors or microwaves can interfere with Wi-Fi signals. Temporarily turn off devices near the robot and router to see if it resolves the issue.
Your final resort is hard reset. Unlike a simple power cycle, a hard reset clears all temporary data and settings. Consult your robot's manual for the specific instructions (model and brand vary).
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