I would like to leave a review on my vacuum cleaner! | Dyson Community
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I would like to leave a review on my vacuum cleaner!

  • January 9, 2025
  • 7 replies
  • 241 views

There are 4 Dyson products in my house. I would now like to leave a review of one of them. The product is Dyson 360 Eye™️ robot . Amazing machine. It works perfectly, it is not noisy. Cleans all the dirt in the house. Never once had any errors. Everything is just perfect! A huge thank you to the Dyson team. You guys are great.

Best answer by Jack

Hi ​@Max Novickiy,

Welcome to the Dyson Community, and thanks so much for your feedback. We’re glad to hear you’re so impressed with your selection of Dyson machines!

Around 21 days after registering your Dyson machine via the website or the MyDyson™ app, you should receive an email from Dyson inviting you to leave a review. This email will include a direct link to the review form.

If you’ve already registered, please check your email inbox including the junk mail folder for any communications you may have missed.

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7 replies

  • Novice Member
  • 8 replies
  • January 10, 2025

Question what are the other three just wondering


  • Author
  • Rookie Member
  • 3 replies
  • January 10, 2025
Sol521t3o wrote:

Question what are the other three just wondering

Hand dryer, upright vacuum cleaner and wife's styler.


  • Novice Member
  • 8 replies
  • January 10, 2025
Max Novickiy wrote:
Sol521t3o wrote:

Question what are the other three just wondering

Hand dryer, upright vacuum cleaner and wife's styler.


Okay wait what hand dryer
 

 


  • Author
  • Rookie Member
  • 3 replies
  • January 11, 2025
Sol521t3o wrote:
Max Novickiy wrote:
Sol521t3o wrote:

Question what are the other three just wondering

Hand dryer, upright vacuum cleaner and wife's styler.


Okay wait what hand dryer
 

 

Dyson Airblade


Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • Answer
  • January 14, 2025

Hi ​@Max Novickiy,

Welcome to the Dyson Community, and thanks so much for your feedback. We’re glad to hear you’re so impressed with your selection of Dyson machines!

Around 21 days after registering your Dyson machine via the website or the MyDyson™ app, you should receive an email from Dyson inviting you to leave a review. This email will include a direct link to the review form.

If you’ve already registered, please check your email inbox including the junk mail folder for any communications you may have missed.


  • Author
  • Rookie Member
  • 3 replies
  • January 14, 2025
Jack wrote:

Hi ​@Max Novickiy,

Welcome to the Dyson Community, and thanks so much for your feedback. We’re glad to hear you’re so impressed with your selection of Dyson machines!

Around 21 days after registering your Dyson machine via the website or the MyDyson™ app, you should receive an email from Dyson inviting you to leave a review. This email will include a direct link to the review form.

If you’ve already registered, please check your email inbox including the junk mail folder for any communications you may have missed.

All right, thank you!


Clever move by Dyson to let customers only review their products on the website for a short time. Problems usually occur only after some use of a product.

Got a Dyson vacuum cleaner a little over a year ago. The cleaner head ball wheel broke off after very little use after a few days use. Contacted Dyson who replayed they are out of stock of cleaner heads but offered that I could buy a completely new vacuum with a 20% discount. I replayed that I was willing to wait until back in stock. Had to follow up many times with always the same answer. Until finally after 6 month I got an e-mail that the cleaner heads are back in stock. At that point I contacted customer support however they replied that they had arrange for replacement of the complete vacuum already and a different department would arrange the return shipment. This never happened and after repeated follow-up customer support has never been able to solve this issue. They said they can not send me a replacement head because a return was already initiated. Now one year has passed and when following up there is no more reply from customer support.

I will never ever buy a Dyson product again!


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