I have just unpacked and set up my brand new machine. It has successfully connected to wifi. Says place on dock, it is on dock, battery not connected, robot temperature too high. It won’t even start. Software updates fail. Shattered! What am I missing?
Solved
360 vis nav not detecting battery out of the box (Solved)
Best answer by JamJam
Nothing. I set mine up easterlies today. Switch straight on. No issues detected. Yours is likely faulty out of the box. Call for replacement.
Nothing. I set mine up easterlies today. Switch straight on. No issues detected. Yours is likely faulty out of the box. Call for replacement.
haygreg wrote:
Item was DOA. Had to be replaced.
That’s a real shame! When are you expecting the replacement?
Hello,
I had this exact issue with a brand new vis nav which dyson gave me to replace a dodgy heurist as they don’t stock the heurist anymore.
I’m pretty sure the issue is firmware related.
I skipped doing the mapping as I had to go out and when I got back the app was saying there was a hardware error, I was getting battery cell overheat and robot overheated warnings. 5 restarts later and its working perfectly fine.
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