Do I have a counterfeit Dyson Airwrap multi-styler? | Dyson Community
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Do I have a counterfeit Dyson Airwrap multi-styler?

  • June 5, 2024
  • 1 reply
  • 316 views

Hi all,

I bought an airwrap but I am not sure if it is original or fake. Can someone help me? Is there any option to be sure that a device is original? 

Best answer by Jack

Hi @Happy2011,

Welcome to the Dyson Community!

To ensure you’re purchasing genuine Dyson technology, you would need to order directly from Dyson – either via Dyson.com or from a Dyson Demo Store – or through one of our approved retail partners. You can find out more about this here:

https://community.dyson.com/common-questions-149/i-m-worried-my-dyson-haircare-machine-may-be-a-counterfeit-what-should-i-do-5781

 

To confirm whether or not your particular machine is a counterfeit, our Customer Care team in your region will need to take some further information. Please visit Dyson.com and click ‘Support for the correct contact details for your location.

We’ll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2027 replies
  • Answer
  • June 6, 2024

Hi @Happy2011,

Welcome to the Dyson Community!

To ensure you’re purchasing genuine Dyson technology, you would need to order directly from Dyson – either via Dyson.com or from a Dyson Demo Store – or through one of our approved retail partners. You can find out more about this here:

 

To confirm whether or not your particular machine is a counterfeit, our Customer Care team in your region will need to take some further information. Please visit Dyson.com and click ‘Support for the correct contact details for your location.

We’ll look forward to speaking with you!


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