Registered an issue over a month ago with my air wrap, called to find out what was happening to be told part on back order (zero communication from Dyson) item returned today to the wrong person & still broken.
called and spoke to a very interested agent, who explained I have zero history of any issues with my machine and he would have to begin the process again.
now over 1 month without my machine & looking like it will be longer.
never did I expect to receive customer service like this from Dyson.
Solved
disgruntled customer
Best answer by Jack
Hi
We can only apologise again for your initial experience, but I understand our Dyson Customer Care team has now been in touch to discuss a resolution.
You’re welcome here at the Dyson Community if you need further advice or support at any point!
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+13Hi
We can only apologise again for your initial experience, but I understand our Dyson Customer Care team has now been in touch to discuss a resolution.
You’re welcome here at the Dyson Community if you need further advice or support at any point!
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