Hi, i bought my dyson airwrap from facebook marketplace. It was sold to me in a brand new sealed box and i’m able to register my machine on tge dyson app. All of its functions are working fine. As a first time user of dyson airwrap i’m unable to tell whether it is an original dyson or a fake one. Attaching fee pictures of my dyson airwrap. Please let me know if it is fake or a real one.
Best answer by Jack
Hi
Welcome to the Dyson Community!
To ensure you’re purchasing genuine Dyson technology, you would need to order directly from Dyson – either via Dyson.com or from a Dyson Demo Store – or through one of our approved retail partners.
Counterfeit Dyson machines are often cheaply made, potentially dangerous, and don’t provide the same stand-out experience as a genuine Dyson machine. You can find out more about this here.
To confirm whether or not your particular machine is a counterfeit, our Customer Care team in your region will need to take some further information. Please visit Dyson.com and click ‘Support for the correct contact details for your location.
We’ll look forward to speaking with you!
+13Hi
Welcome to the Dyson Community!
To ensure you’re purchasing genuine Dyson technology, you would need to order directly from Dyson – either via Dyson.com or from a Dyson Demo Store – or through one of our approved retail partners.
Counterfeit Dyson machines are often cheaply made, potentially dangerous, and don’t provide the same stand-out experience as a genuine Dyson machine. You can find out more about this here.
To confirm whether or not your particular machine is a counterfeit, our Customer Care team in your region will need to take some further information. Please visit Dyson.com and click ‘Support for the correct contact details for your location.
We’ll look forward to speaking with you!
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