Months trying to replace faulty hairdryer | Dyson Community
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Months trying to replace faulty hairdryer

  • October 17, 2024
  • 1 reply
  • 20 views

I have tried to get a faulty hairdryer Collected and returned .

i eventually got it collected and assured the item would be replaced . After multiple complaints logged and promises of callbacks and emails . I have been informed today that an order was put in for an out of stock hairdryer . Again another complaint raised . Customer service is a disgrace . 

Best answer by Jack

Hi @neevy,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2012 replies
  • Answer
  • October 18, 2024

Hi @neevy,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


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