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Help Required

  • January 8, 2025
  • 1 reply
  • 34 views

Hi . Hope someone can help. Having received a return label for a Dyson air-wrap on the 2nd Dec (Item not required) I returned the item at the post office on the 17th Dec (Having received confirmation the label was still valid) . I am now having extreme difficulty receiving my refund (Despite having proof of postage). I have made numerous phone calls to the 0800 number with no success. I seem to be going round in circles speaking to a different operative every day. Can anyone advise a course of action in order I may resolve this problem & receive my desperate refund. 

Best answer by Jack

Hi ​@Adearsley,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2012 replies
  • Answer
  • January 8, 2025

Hi ​@Adearsley,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.


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