I recently bought a Dyson Gen5, and after just a few uses, one of the brush wheels broke off—the screw snapped completely. Unfortunately, the warranty only covers the motor, charger, and battery, so this part isn’t included. I can still use it, but it’s far from ideal.
My previous Dyson V8 lasted for years, so I had no hesitation in buying another Dyson. But based on this experience, it feels like their quality has declined, and they’re just another overpriced brand with cheap manufacturing. Really disappointing for a premium product.
Has anyone else experienced similar issues? Any suggestions for fixes or alternative parts?
