washG1 - Design Disaster | Dyson Community
Skip to main content
Solved

washG1 - Design Disaster

  • March 31, 2025
  • 1 reply
  • 23 views

As a recent buyer of the WashG1 hard floor cleaner (less than a week), is anyone else ready to throw the machine out of the window ?

Who designed, built and sold the DEBRIS TRAY ?

If it’s not dripping water and debris all over the floor, it’s hanging off the unit like an unlaced shoe and dont even think about trying to get the thing out of the side of the machine without Popeyes arm. 

Its a total disaster ! And absolutely spoiling the great floor cleaner that this could be, please hurry up and get G1.1 out and make sure there’s a mod for all the G1 buyers out there

Best answer by Jack

Hi ​@WayneGB,

Welcome to the Dyson Community!

The issue you've described with your Dyson WashG1™ wet cleaner’s Debris tray doesn’t sound normal, and should be something our Customer Care team can help you resolve under your machine’s free 2-year parts and labour guarantee.

So we can help sort things out as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!

View original
Did this article help you find an answer to your question?

1 reply

Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2062 replies
  • Answer
  • April 2, 2025

Hi ​@WayneGB,

Welcome to the Dyson Community!

The issue you've described with your Dyson WashG1™ wet cleaner’s Debris tray doesn’t sound normal, and should be something our Customer Care team can help you resolve under your machine’s free 2-year parts and labour guarantee.

So we can help sort things out as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.

We'll look forward to speaking with you!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings