Cordless V7 filter; Cleaning message - Reappearing, any suggestions? | Dyson Community
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Cordless V7 filter; Cleaning message - Reappearing, any suggestions?

  • May 15, 2023
  • 1 reply
  • 4858 views

Despite cleaning the filter on the cordless V7 by washing and then drying for over 24 hours, after only one use the message reappears to clean the filter.

 

(Moderation Edit - Tags Added/ Title Updated) 

Best answer by Anonymous

Hi @gregevans234 

I am sorry to hear that the filter light keeps appearing.

This could be cause by a few factors. This is more along the lines of ensuring the filter is connected properly and if there is no blockages on the machine. We do have a few quick and easy troubleshooting checks which may help work out why this is happening. These can be found through our Guides and manuals. If it is none of these, it might be that you require a replacement filter. 

You might find the article in the link below helpful.

If you need further support after this, please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’. 

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  • May 15, 2023

Hi @gregevans234 

I am sorry to hear that the filter light keeps appearing.

This could be cause by a few factors. This is more along the lines of ensuring the filter is connected properly and if there is no blockages on the machine. We do have a few quick and easy troubleshooting checks which may help work out why this is happening. These can be found through our Guides and manuals. If it is none of these, it might be that you require a replacement filter. 

You might find the article in the link below helpful.

If you need further support after this, please get in touch via our WhatsApp channel and one of our team will be happy to discuss the next steps. To do this, simply click on our Guides and manuals link, navigate to the ‘Contact us’ section of the page and select ‘Start a WhatsApp conversation’. 


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