I have a Cyclone V10 Animal vacuum cleaner. The main brush no longer rotates and doesn’t pick up anything. I tried the small brush and it also doesn’t rotate. I spoke to Customer Services who said I should buy a new motor (£105) I did and having fitted that it still doesn’t solve the problem. I have tried to speak to Customer Services on several occasions - each time I call they say the line is breaking up. I am SO frustrated…..
Solved
Cyclone V10 Animal - brush not rotating - Ideas?
Best answer by JamJam
It’s a shame that Dyson only offer a 2-year cover on their sick range. Anything outside of this is at cost. Although I've never seen the head for £105! If I were you, I’d consider buying parts from one of their retailers, these are generally a little cheaper: How to: Order spare parts and accessories | Dyson Community.
If the new head didn’t solve the problem, I’d consider visiting their online help site: Support (dyson.co.uk). I suspect the issue is with the cleaner bin, or one of the other power connectors. It sound similar to this post -
It’s a shame that Dyson only offer a 2-year cover on their sick range. Anything outside of this is at cost. Although I've never seen the head for £105! If I were you, I’d consider buying parts from one of their retailers, these are generally a little cheaper: How to: Order spare parts and accessories | Dyson Community.
If the new head didn’t solve the problem, I’d consider visiting their online help site: Support (dyson.co.uk). I suspect the issue is with the cleaner bin, or one of the other power connectors. It sound similar to this post -
1 person likes this
Reply
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.