I’ve been very happy with how well the vacuum works but there’s some definite design issues that need attention.
After a few uses I do the needful of cleaning the brush bar of little bits of string and hair that build up. This is the standard process documented in the user manual. Fast forward a few years and the beater bar stopped working. I did not see any hair on the beater bar but it did not even move. Still under warranty, I brought to a store for inspection. The tech came out 10 min later with a brand new head and then showed me the inside of the old head. It was super clogged inside the head with hair. The only way to get into the head is to remove screws; pull out the brush bar(s).
Since I want my head to live longer I go through this process of dismantling the head to pull out all the hair (got two women in the house with long hair) about once a month. It’s just really infuriating that a device called “Animal” can’t deal with hair plugging up the insides. And yes, there’s always hidden hair inside the brush bar that I have to remove.
Most manufacturers do not like you disassembling a product while under warranty but I have no choice. Please look at the design of this for a future revision.