WiFi Configuration
All Dyson connected machines are not compatible with
- WEP encryption
- WPS button
- IPV6
There is no limit to the number of products that you can connect to your Dyson App. There is also no limit to how many app accounts that a product can be connected too.
Dyson 360 Eye™️ robot vacuum
The RB01 product makes up the 1st generation of the Robot vacuum machines and has an onboard display screen with a ring of 5 evenly spaced light surrounding a Pause and Battery symbol.
Our first generation of connected products will only connect to a 2.4GHz network. Most routers are dual band and have a 2.4GHz and 5GHz network, so if your product is struggling to connect, you may need to disable the 5GHz network just while you complete the connection. Once connected, the 5GHz can be re-enabled.
Dyson 360 Heurist™️ robot vacuum
The RB02 product makes up the 2nd generation of the Robot vacuum machines and has an outer status ring, encompassing 6 separate symbols, which indicate a function on the machine, with an inner Play/Pause button.
This generation of robot will connect to a 2.4GHz network and a 5GHz network.
It also utilises Bluetooth connectivity for a faster connection.
If you are unsure which generation of the Robot vacuum you own, visit our ‘Understanding which Robot vacuum I own’ article.