I own a V11 stick. Is there a way I can make sure the motor is the same one which came with the new one.
Is there a serial number or so of the motor with is associated with the vacuum stick’s serial number.
I want to make sure the motor was not tampered with, when it was repaired.
(Moderation edit - Title Updated)
Best answer by Anonymous
Hello
To my knowledge, the actual motor itself wouldn’t have a serial number. If your unit was repaired at a Dyson Service Center, we would only repair your machine with OEM parts, so you would be guaranteed that parts are genuine. If the repair was carried out at any other type of repair facility, we would not be able to make that same guarantee.
Nope. I wasn’t even aware these could be replaced/repaired. I don’t think this is something Dyson even offer!! aren’t they sealed inside the handle/housing?
The only way to be sure would be to order another motor/housing and replace it yourself. That or go back to those that repaired it?
Hello
To my knowledge, the actual motor itself wouldn’t have a serial number. If your unit was repaired at a Dyson Service Center, we would only repair your machine with OEM parts, so you would be guaranteed that parts are genuine. If the repair was carried out at any other type of repair facility, we would not be able to make that same guarantee.
Thanks for the responses. Unfortunately the repair wasn’t from a Dyson service center.
Time to get a new one :)
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