Guarantee on replacement battery | Dyson Community
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Guarantee on replacement battery

  • November 2, 2023
  • 1 reply
  • 513 views

Just purchased a replacement battery - how or where do you register for the one year warranty or is c copy of your purchase order sufficient to claim if required? Thanks

(Moderation edit - sensitive data removed)

Best answer by Jack

Hi @llew,

If you’ve ordered a replacement battery direct from Dyson, the 1-year guarantee is active from the date of purchase. You don’t need to register replacement parts like this individually, as we should already have a record of your order on our systems - but it's worth keeping hold of your order confirmation email as proof of purchase.  

Hope this helps!

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2026 replies
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  • November 3, 2023

Hi @llew,

If you’ve ordered a replacement battery direct from Dyson, the 1-year guarantee is active from the date of purchase. You don’t need to register replacement parts like this individually, as we should already have a record of your order on our systems - but it's worth keeping hold of your order confirmation email as proof of purchase.  

Hope this helps!


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