I have a UP16 (Light Ball) and the brush stops spinning after a few seconds of use on a loop pile carpet. Is this normal?
I have to keep pressing the brush button for it to activate.
I would have thought the brush on loop pile carpets would do a better job lifting up the dirt off the carpet?
This Dyson only seems to work on hard floors with less friction than loop pile.
Let me know if I'm using it incorrectly?
Best answer by Anonymous
Some of the more recently cleaner heads have a suction slider - this is represented by a ‘Red slider’ on the front of the cleaner head. If your model has this, please slide it into the ‘low’ position.
If you’re still struggling, refer to our How do I troubleshooting an issue with my Dyson? | Dyson Community post for further help.
Some of the more recently cleaner heads have a suction slider - this is represented by a ‘Red slider’ on the front of the cleaner head. If your model has this, please slide it into the ‘low’ position.
If you’re still struggling, refer to our How do I troubleshooting an issue with my Dyson? | Dyson Community post for further help.
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