How can I hold Dyson accountable for their continued lying about delivery??? | Dyson Community
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How can I hold Dyson accountable for their continued lying about delivery???

  • December 11, 2024
  • 1 reply
  • 46 views

I am disgusted with Dyson support constantly lying to me about delivery. I ordered a hair drier after seeing that it would be delivered in 2-9 working days. As time went on I messaged support three times asking why the product has not shipped. Each time I got the same BS answer that not to worry I will receive it is 2-9 working days. Well it is now 10 working days and the product is not even in possession of UPS! I ordered the drier as a gift and now I am empty handed on my wife’s birthday. Thank you to the [Moderation edit - profanity removed] at Dyson that lie about their ability to deliver. 

Best answer by Jack

Hi ​@MatthewCastrigno,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.
 

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2021 replies
  • Answer
  • December 12, 2024

Hi ​@MatthewCastrigno,

Welcome to the Dyson Community, and thanks for letting us know about this.

I’ve reached out directly to take some further information. Please check your Dyson Community private message inbox and provide the details requested.

I’ll look forward to hearing from you.
 


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