I’ve had my BP03 running continuously for well over a month now with continuous monitoring turned on. However, when I check the air quality report it tells me the report is unavailable. How long does this need to run to generate a report? I called customer service and they had no clue what I was talking about.
Best answer by Anonymous
If there’s any software issue with your machine, a factory reset will resolve it -
Note, you will need to do the initial setup again.
You can find instructions on how to do that for your smart purifier on this post:
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