How can I get support for an issue with my Dyson Corrale straighteners? | Dyson Community
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How can I get support for an issue with my Dyson Corrale straighteners?


charge dropping in corrale straighteners, on the Dyson help does it last about 8 seconds? yes” so they know!

Dyson offered to fix and now changed their mind

doing a bit of online research lots of people having the same problem and also found that battery can’t be changed! How many people have £300 of worthless product in their home?

(Moderation edit - title updated)

Best answer by Jack

Hi @tracie 232,

Thanks for letting us know about this - I’m sorry to hear about the issue you’ve had with the runtime on your Dyson Corrale™ straightener, and your service experience so far. 

I’ll be in touch directly to request a few further details about this situation.  

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Jack
Dyson Community Manager
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  • Dyson Community Manager
  • January 30, 2024

Hi @tracie 232,

Thanks for letting us know about this - I’m sorry to hear about the issue you’ve had with the runtime on your Dyson Corrale™ straightener, and your service experience so far. 

I’ll be in touch directly to request a few further details about this situation.  


  • Novice Member
  • August 5, 2024

Hi. I’ve just joined today to try and get some sort of help with my corrale. It’s been happening around 3-4 months 

as soon as I start to use it runs out. Not very happy as they are so expensive. I know you posted 6 months ago but I’m wondering if you could give me advice. Thanks 🙏 


  • Novice Member
  • October 27, 2024

Hello. I called Dyson. Told me that a machine costing £400 could not be fixed. I can’t actually believe that you would sell such an expensive item and it can’t be fixed. I was offered a replacement with a discount and she told me the replacement would be £299.99. I can’t afford to be spending anymore money. I’m not happy and won’t be buying Dyson hair products ever again. What an absolute waste of money. £400 for an item that lasted under 3 years 


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