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Jack
Dyson Community Manager
3 years ago
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Return Dyson

  • February 24, 2024
  • 1 reply
  • 97 views
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I just bought dyson airwrap from USA which operates 120V , but I live in Saudi Arabia and all machine operates 220V.

I tried contacting Dyson representatives in my country, they told me I can't replace it and all I can do is to return my airwrap!

Is there another solution? and if not, what is the process to return Dyson airwrap?

 

 

Best answer by Anonymous

Hi @Shahadd1  That is a great question. I am sorry to hear of your troubles. All machines purchased in a specific country are only designed for the country in which they live in, per our warranty. You would need to use a converter and that would damage the machine’s digital motor, so we do state not to use a converter.

I hope this helps answer your question.

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  • Anonymous
  • February 24, 2024

Hi @Shahadd1  That is a great question. I am sorry to hear of your troubles. All machines purchased in a specific country are only designed for the country in which they live in, per our warranty. You would need to use a converter and that would damage the machine’s digital motor, so we do state not to use a converter.

I hope this helps answer your question.

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