Dyson V8 stopped working. Charger or Battery? | Dyson Community
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Dyson V8 stopped working. Charger or Battery?

  • April 22, 2024
  • 1 reply
  • 625 views

Dyson suddenly stopped working after only a short period of time.

Replaced in charger, did not recharge, no flashing lights whilst attempting to charge.

When removed from charger and trigger held on, one red LED flashes four times followed by one blue.

I have been informed this means the charger is not working but before buying a replacement I am looking for reassurance this is correct.

Best answer by Jack

Hi @Gp123,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V8™ vacuum easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2027 replies
  • Answer
  • April 23, 2024

Hi @Gp123,

Welcome to the Dyson Community! 

This sounds like an unusual issue, and to help pinpoint the cause we'll need our Customer Care experts to take you through some further troubleshooting checks when you have your Dyson V8™ vacuum easily to hand. If a replacement part or a repair is needed, they’ll be able to discuss your options with you.

Please visit Dyson.com and click the round purple button to launch the Dyson Digital Assistant. Then click the agent icon in the bottom left corner of the chat window to start a conversation with our Customer Care team.

We'll look forward to speaking with you!


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