How can you claim that you make returns easy? | Dyson Community
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How can you claim that you make returns easy?

  • April 22, 2024
  • 1 reply
  • 72 views

I have been waiting over 4 months now for my money. 

Dyson received the device a few months back, per the postal tracking alert and their own email stating as much.

But where is my money??? Not in my bank account.

Like, I'm gonna needs some interest on it at this point. 

This is ridiculous.

 

Has anyone ever actually received a refund for Dyson? Like does that happen, cause based on what I'm seeing on Reddit and other forums, this seems to be more common than not.

 

If an employee reads this, can you get me some information? Every time I call in it takes over an hour to basically get told that they cant help me.

Best answer by Jack

Hi @JT847,

Welcome to the Dyson Community!

I’m sorry to hear about your experience so far. We set high standards for ourselves, and I can only apologise if we haven’t lived up to them on this occasion.

I’ve reached out directly, and I’ll look forward to hearing back.

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1 reply

Jack
Dyson Community Manager
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  • Dyson Community Manager
  • 2008 replies
  • Answer
  • April 23, 2024

Hi @JT847,

Welcome to the Dyson Community!

I’m sorry to hear about your experience so far. We set high standards for ourselves, and I can only apologise if we haven’t lived up to them on this occasion.

I’ve reached out directly, and I’ll look forward to hearing back.


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