How long does it take to receive my promised replacement vacuum? It’s been over one month. My emails are not being answered but were previously when I was going through the replacement process, shipping it back, etc. I know my vacuum was received at the warehouse per the tracking #.
Any advice is helpful.
thanks
Solved
Replacement machine
Best answer by Jack
Hi
Thanks for getting in touch to let us know about this. For support, you'll need to talk directly to our Dyson Customer Care experts in your region. Here at the Dyson Community, we don’t have access to customer details and can’t intervene with individual exchange status update requests.
So we can help resolve things as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
This inactive topic has now been automatically closed. For help or advice, please create a new topic.
+13Hi
Thanks for getting in touch to let us know about this. For support, you'll need to talk directly to our Dyson Customer Care experts in your region. Here at the Dyson Community, we don’t have access to customer details and can’t intervene with individual exchange status update requests.
So we can help resolve things as quickly as possible, please visit Dyson.com and click Support to get in touch with the right Dyson Customer Care team for your region.
We'll look forward to speaking with you!
Create a Community account to start contributing.
New here? Register below. To activate you account and be able to post on the community, don't forget to click on the link in your activation email.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.