dyson submarine | Dyson Community
Skip to main content
Solved

dyson submarine

  • October 27, 2024
  • 1 reply
  • 128 views

I recently bought a Dyson V15 Submarine vacuum.  It works fine on the dry vacuum however when I connect the wet it gives a ‘Airflow blockage’ message.  There is no blockage

Best answer by Jack

Hi @Mackinley,

Welcome to the Dyson Community!

This sounds very unusual. This is the behaviour we would expect if the Dyson Submarine wet roller head is connected to a Dyson V15 Detect™ vacuum without wet cleaning software, rather than a Dyson V15s Detect Submarine™ vacuum.

Can we ask if you bought your machine brand new either from Dyson direct, or from an official Dyson retail partner?

View original
Did this article help you find an answer to your question?
This inactive topic has now been automatically closed. For help or advice, please create a new topic.

1 reply

Jack
Dyson Community Manager
Forum|alt.badge.img+13
  • Dyson Community Manager
  • 2021 replies
  • Answer
  • October 28, 2024

Hi @Mackinley,

Welcome to the Dyson Community!

This sounds very unusual. This is the behaviour we would expect if the Dyson Submarine wet roller head is connected to a Dyson V15 Detect™ vacuum without wet cleaning software, rather than a Dyson V15s Detect Submarine™ vacuum.

Can we ask if you bought your machine brand new either from Dyson direct, or from an official Dyson retail partner?


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings